Returns & Exchanges

At Herbatint, we want you to be completely satisfied with your natural hair care experience. If you are not happy with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the products are unused and the safety seals remain intact.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.